One System for Everything
Overview
Led end-to-end design of restaurant point-of-sale ordering system (SaaS), enhancing operational efficiency and creating user centered interfaces optimised for both desktop and mobile devices, resulting in a 15% increase in user adoption.
The Problem
Too Many Systems, Too Much Confusion
Restaurant operations suffered from fragmented systems requiring staff to juggle multiple interfaces for orders, payments, and management leading to inefficiency, errors, and poor user experience during high-pressure service periods.
Waiters needed separate systems for taking orders, processing payments, and accessing management data, creating workflow bottlenecks and increasing training complexity.
Operational Pain Points
Multiple disconnected systems slowing service
Complex training requirements for new staff
Manual processes prone to human error
Business Impact
Slower table turnover during peak hours
Increased staff training cost
Poor visibility into real-time performance
Key Outcomes
Measurable Impact on Restaurant Operations
15%
Increase in user adoption, through intuitive interface design
21%
Development efficiency improvement, via comprehensive design system
12%
Reduction in manual workload, through automated inventory tracking
Operational Efficiency
Unified interface reducing training time
Seamless hardware integration (cash drawers, printers)
Real-time order and payment processing
Business Intelligence
Comprehensive sales analytics dashboard
Budget tracking with performance indicators
Multi-location reporting capabilities
Solution
From 3 Systems to 1 Simple Solution
Before: The Old Way
After: Our Solution
One Simple System That Does Everything
No more juggling multiple systems. Take orders, process payments, and see business performance - all in one place.
Easy Order Taking
Simple menu grid. Tap items, see total, take payment. That's it!
Works With Your Equipment
Connects to your existing cash drawer, receipt printer, and card reader.
Real-time Analytics
See daily sales, track what's selling, spot trends. All automatic!
Fast Training
New staff learn it in minutes, not days. Simple design everyone gets.
Switch Between Views Instantly
One button switches between taking orders and checking business performance. No separate logins.
Next steps
Making it Even Better
Want to see how it was built?
Full case study coming soon