Accessibility Widget: Empowering Inclusive Experiences
Overview
Designed an accessibility widget that became the industry standard for UK cultural venues. Integrated across the British Museum, Westminster Abbey, and Barbican through a Benugo partnership, serving millions of visitors with critical accessibility information.
The Problem
The Accessibility Information Gap
Hospitality venues struggle to communicate vital accessibility information, leaving 1.3 billion people with disabilities worldwide unable to confidently plan visits. For businesses, this meant missed revenue opportunities and failure to meet inclusion standards.
Existing solutions created fragmented user experiences with inconsistent information architecture, poor visual hierarchy, and broken user flows that failed both businesses and end users.
Key Outcomes
Impact & Results
3+
Major Uk brands adopted within weeks of launch
100%
WCAG compliance across all widget variants
Mobile first
Ensuring consistent experiences across all devices
Analytics
Real time analytics dashboard tracking user engagement
Solution
Seamless Accessibility Communication
Before: Fragmented Accessibility Information
Multiple Integration Options
After: Clear, Comprehensive Accessibility Details
Dropdown - Vertical
Dropdown - Horizontal
Dropdown - Choose a venue
The Sociability Widget transforms how venues communicate accessibility information through:
WCAG Compliant Design
Fully accessible widget that meets all Web Content Accessibility Guidelines standards.
Multiple Integration Options
Flexible overlay, inline, and dropdown formats to match any website design.
Photo Validation
Real images that validates accessibility information like ramps, wide doorways and accessible toilets. Eliminating uncertainty for users when planning visits
Visual Categorisation
Clear icons and categories help users quickly find the accessibility info they need.
Location-Specific Data
Support for multi-location venues with location-specific accessibility details.
Next steps
Future Roadmap & Strategic Growth
See the Widget in Action
Experience how the Enterprise Accessibility Widget transformed how venues communicate accessibility information
Want to go deeper?
Full case study coming soon